Middle East Airlines Website Review & Ratings + Middle East Airlines Coupons
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Middle East Airlines Website Review & Ratings + Middle East Airlines Coupons

Middle East Airlines : Products & Services

Middle East Airlines is the national flag carrier airline of Lebanon. The airline serves passengers out of its base in Beirut, Lebanon. The airline allows passengers to use its website to book and buy airplane tickets for its various flights. The Middle East Airlines website also provides its customers a chance to book holidays in Lebanon. The website offers various flying arrangements to various Middle East and Western destinations. The service provided by the airline is considered very good among other Middle Eastern Airlines and one can be assured of the hospitality that Arabs are so famous for.

The website of Middle East Airlines further facilitates customers by allowing them to check in online for their flights that reduces any unnecessary hassle that may be caused during boarding time. The airline's website has a very good layout and its response time is quite quick. All this ensures that customers will have a smooth and secure browsing experience of the Middle East Airlines website.


Middle East Airlines : Company Background

Middle East Airlines was formed in 1945 by Saeb Salam with operational and technical support from BOAC. It started flights in 1946 using 3 airplanes to fly between Beirut and Nicosia. In 1949 Pan American Airways acquired 49% stake in to the airline and also was awarded a management contract. The airline took over Lebanese International Airways in 1963 to become the national flag carrier. In 66 years of operations the airline has grown at a decent pace and has acquired 18 airplanes that fly to 31 destinations, making Middle East Airlines one of the better equipped airline in the Middle East. The airline operates two categories of seating:

  • Business

  • Economy

The seating category has been established after careful study of passenger flying habits to ensure more revenue generation. The airline employs 5000 people and has its hub at Rafic Hariri International Airport in Beirut, Lebanon.


Middle East Airlines : Customer Feedback & Reviews

Customers have provided an overwhelmingly positive response to the airline. Alexander Smith writes “one of the most pleasant flights I have been on. Shortly after take off the Pilot made a destination announcement in Arabic, English and French. The A330-200 was new and modern with personal entertainment. The team was friendly and generous with alcoholic beverages. The meal was hot and very nice.”. Another Jad Abdul Hak writes “Smooth check-in, two desks open. Flight left on time. Brand new airplane, A320. In-flight entertainment very nice. Food delicious and plenty of it, specially for a short haul flight 3h. Taxfree products very cheap. Cabin crew smiling all the time and very friendly.”.

The airline has developed good customer loyalty as its services seem to be quite good. The ground support staff and baggage handling is also of the best quality. In terms of services offered, the airline is not far behind the big names in Middle East air travel.


Middle East Airlines : Business Credibility & Trustworthiness

The website operates in Lebanon that does not fall under the jurisdiction of the Better Business Bureau (BBB). The airline judging from passenger experience and other travel website seems to be quite reasonable and can be deemed as credible. The airline has grown over the last 3 decades to its current standing and will look to keep its position strong among its competitors.


Middle East Airlines : Website Popularity & Google Ranking

Alexa gives the website a global rank of 103,881 and a Saudi Arabia rank of 3,438. The Google Page Rank gives the website a 6 out of a possible 10. Compete gives the website a rank of 468,360 and it gives it a unique monthly visitor average of 2,268. The website is ranked 5th amongst its competition. The website is quite famous judging by the statistics available and one can safely say that it is quite popular among travelers looking for an airline that provides good service along with great prices.


Middle East Airlines : Social Media Presence

The airline does operate a company page on Facebook that has 57,066 likes. The page is operated by the airline and is used to communicate with its customers on a one to one level. The airline uses this page to hear complaints and it also answers basic queries. The page has proven to be quite hit with customers and fans alike and attracts a lot of attention, something the airline needs to further enhance its brand image. The company also uses the twitter user name @MEAirlines where it has 738 followers. The company also has 294 tweets.

The social media presence of the airline is satisfactory yet there is a certain room for improvement on the twitter account as it hasn't been used in almost 1 year.


Middle East Airlines : Website Security & Safety

According to Google Safety Diagnostic the website is currently listed as not being suspicious. The website has not harbored any malicious software or viruses in the last 90 days. The website does not also appear to host self installing infectious software. The website also uses security protocols such as HTTPS and SSL to ensure smooth browsing along with security.


Middle East Airlines : Pricing & Packages

Pricing depends on several factors that include category of seating, season of ticket booking, type of journey. For example a round trip between New York and Beirut using Business class costs $9243.09. The prices offered to Beirut from most destinations are very competitive and by the amount of positive reviews the airline is a must use while traveling to the Middle East.


Middle East Airlines : Shipping Rates & Policies

The website only issues e-ticket, hence no need for shipping so no charges shipping apply.


Middle East Airlines : Payment Methods Accepted

The airline accepts major credit cards such as Visa, MasterCard and Amex. The airline requires the card holder to be the ticket holder or else the ticket will not be honored. The airline follows this requirement to ensure no fraudulent transactions take place. The airline also applies security protocols such as HTTPS and SSL to further ensure data security. All these protocols and security features ensure a smooth and secure browsing experience for customers.


Middle East Airlines : Returns, Refunds & Exchange Policy

The airline offers returns on e-tickets bought online. If a customer wishes to cancel their e-ticket, they must contact their nearest Middle East Airlines office to get the refund process started. For flights originating out of Beirut, the refund process takes one month to go through. The airline prides itself with its quality in flight and customer service so it is likely that it will honor its refund commitments.

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